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Find answers to common questions about our services. We aim to provide you with clear and helpful information.

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  3. FAQs
  • General questions
  • Service details
  • Procedures

General questions:

This section covers general information about our business, including the services we offer, our location, operating hours, and how to contact us for further assistance.

📍 Brightways Solutions Ltd is headquartered in Manchester, UK. We specialize in international recruitment, connecting top-tier professionals with businesses worldwide.

  • Our standard operating hours are Monday to Friday, 9 AM – 6 PM (GMT). However, we accommodate urgent recruitment needs beyond these hours by appointment.

You can reach us through the following channels:

At Brightways Solutions Ltd, we primarily work with government bodies and organizations that prefer to maintain privacy. However, we understand the importance of trust and credibility in recruitment. While we may not publicly share detailed testimonials, we can provide references upon request to verified clients and partners.

Our longstanding relationships with government institutions and businesses reflect our commitment to professionalism, confidentiality, and successful talent placements. If you require references, please feel free to reach out to us directly.

  1. Absolutely! We are committed to delivering high-quality recruitment solutions. If a placement does not meet expectations, we offer tailored solutions, including candidate replacements or additional support, ensuring the perfect fit for your business needs.

 

Service details:

Learn more about the specifics of our services, including how to schedule appointments, what to expect during consultations, and the customization options available to meet your needs.

Scheduling an appointment with us is simple. You can:

During your first consultation, we will:

  • Assess your staffing or recruitment needs.
  • Discuss your organization’s hiring goals and challenges.
  • Outline our recruitment process and tailored strategies.
  • Provide an initial timeline and next steps.
    The consultation is a collaborative discussion to ensure we align our services with your expectations.

Absolutely! We offer tailored recruitment solutions based on:

  • Industry-specific hiring needs.
  • Government and private sector requirements.
  • Urgent or long-term hiring strategies.
    We work closely with clients to create a recruitment plan that meets their unique goals.

The timeframe depends on the complexity of the recruitment process and the roles being filled. On average:

  • Standard recruitment: 2–4 weeks.
  • Executive search & specialized hiring: 4–8 weeks.
  • Urgent placements: As quickly as 24-72 hours, depending on availability.
    We maintain efficiency while ensuring the highest quality candidate selection.

Yes! For urgent staffing needs, we offer same-day or next-day recruitment services, subject to:

  • Candidate availability in our talent pool.
  • Client-specific requirements.
    If you need an immediate hire, please contact us as soon as possible to expedite the process.

Procedures:

Understand our policies and procedures, including cancellation policies, warranties, confidentiality measures, and payment methods. We strive to make our processes transparent and straightforward.

We understand that schedules may change. If you need to cancel or reschedule:

  • Notify us at least 24 hours in advance for consultations.
  • For ongoing recruitment projects, cancellation policies depend on the terms agreed upon in the service contract.

Yes, we guarantee:

  • Candidate quality assurance – If a placement does not meet expectations, we offer free replacements within an agreed timeframe.
  • Compliance with industry and legal standards in all recruitment processes.
  • Client satisfaction – We work diligently to ensure the right match for your hiring needs.
    • We strictly protect all client and candidate information under confidentiality agreements.
    • We do not disclose details of our partnerships unless explicitly approved by the client.
    • We follow GDPR and data protection policies for secure handling of all information.

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Yes, appointments can be rescheduled with at least 24 hours' notice via:

Our services are tailored and non-refundable once initiated. However, we provide:

  • Candidate replacement options if a hire does not meet agreed-upon expectations.
  • Service adjustments or credits for future recruitment needs in certain cases.